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User Guide

Learn how to use Discord for Jira features as an end user.

Getting Started as a User

🔗
Link Your Account
Connect your Discord account to Jira to unlock all features
Read guide → 📬
Receive DM Notifications
Get personal Jira notifications in Discord direct messages
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Working with Jira Issues

Interact with Jira issues directly from Discord:

⚡
Work with Issues
Overview of how to interact with Jira issues from Discord
Read guide → ➕
Create Issues from Discord
Use slash commands to create new Jira issues
Read guide → 🔍
Display Issues from Discord
Get instant issue details and summaries in Discord
Read guide → 💬
Discuss Jira Issues
Start Discord threads linked to Jira issues for collaboration
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Working with Tickets

Submit and manage Service Desk tickets from Discord:

🎫
Create Tickets
Submit Service Desk tickets directly from Discord
Read guide → ✉️
Create Ticket from Message
Convert Discord messages into Service Desk tickets
Read guide → 📝
Manage Tickets as Reporter
Track and update your submitted Service Desk tickets
Read guide → 🛠️
Work with Tickets (Support Team)
Handle, respond to, and resolve Service Desk tickets
Read guide →

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