Admin Guide
Complete guides for project administrators to configure and manage Discord for Jira.
Channel Notifications
Control how Jira updates are sent to Discord:
Configure Notifications
Create and manage notification rules to send Jira updates to Discord channels
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Configure JQL Filters
Use JQL queries to control which issues trigger notifications
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Bot Permissions & Issue Creation
Configure Bot Permissions
Control who can use Discord for Jira features in your server
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Issue Creation Parameters
Customize how issues are created from Discord slash commands
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Ticket System Setup
Set up and manage Jira Service Management integration:
Set Up Jira Service Management
Enable Service Desk ticketing in Discord channels
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Configure Ticket Integration
Set up ticket creation and management workflows
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Configure Ticket Types and Fields
Customize ticket forms and request types
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Configure Ticket Panel
Create embeds with buttons for easy ticket creation
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Configure Ticket Flow
Set up ticket workflow and automation rules
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Customize Ticket Notifications
Personalize ticket notification messages and content
Read guide →
Auto-populate Jira Ticket Fields
Use Jira Automation to populate fields with Discord data
Read guide →
Need Help?
- Check the FAQ for common questions
- Visit the Help Center for troubleshooting guides
- Contact support for assistance