Configure Notifications

Got the basics of notifications down but want more fine-grained control? You’re in the right place! 🎯 Let’s explore advanced options to keep your Discord notifications tidy, relevant, and spam-free.

💡 Note: If you’re new to notifications, check out Configuring Your First Notifications first.

🔍 Supercharge Notifications with JQL

Ever feel Jira updates are drowning your Discord channels? Enter Jira Query Language (JQL) - your secret weapon for filtering notifications to just the juicy bits.

Here’s how you can use JQL filters to customize your Discord alerts:

🚨 High Priority Only

Want only urgent stuff hitting Discord?

  • Filter: priority in (Highest, High)

🐞 Bugs Only, Please

If your team is laser-focused on bugs:

  • Filter: issuetype = Bug

🎯 Track Specific Labels

Love labels? So does Jiri:

  • Filter: labels in ("frontend", "urgent")

🚦 Status Updates

Track specific status updates easily:

  • Filter: status = "In Progress"

🛠️ Monitor Components

Narrow down by Jira components:

  • Filter: component = "Backend"

📅 Sprint Focus

Keep eyes on the current sprint:

  • Filter: Sprint in openSprints()

👤 Assigned Issues

Only issues assigned to specific teammates:

  • Filter: assignee = "john.doe"

✨ Combine for Power!

Stack filters to refine your results:

  • Filter Example: priority in (Highest, High) AND issuetype = Bug

✅ Test Before You Trust

Always test your filter before using it in Discord. Here’s how:

  1. In Jira, navigate to Filters → Search issues.
  2. Switch to JQL mode (there’s a handy button for this).
  3. Enter your JQL filter and click Search.

⚠️ Note: Jira recently updated its interface, so your UI might look slightly different from the screenshots provided.

Testing your JQL filters in Jira

If the issues look good - you’re all set! 🚀

📝 Customizing Notification Details

By default, notifications include basic info (summary, issue type, assignee). Want more details?

You can optionally add:

  • Priority
  • Due Date
  • Components
  • Snippet of issue descriptions (coming soon!)

🚧 Avoiding Notification Spam

Nobody likes notification overload - least of all your team. A few tips:

  • Don’t trigger on every minor update; stick to important status or field changes.
  • Regularly review your rules - refine or remove those not adding value.
  • Keep Discord channels dedicated. (Your #general will thank you!)

📌 Pro tip: Name your notification rules clearly, so future you won’t curse present you.

🤔 Quick JQL Reference

What you want Your JQL
High priority issues priority in (Highest, High)
New unresolved bugs issuetype = Bug AND resolution = Unresolved
Issues assigned to a specific person assignee = "john.doe"
Issues currently in progress status = "In Progress"
Customer-reported labeled issues labels in ("customer")

📖 JQL Help Needed?

Feeling adventurous? Atlassian’s JQL documentation has got you covered.

❓ Still Have Questions?

Hop into our friendly Discord for Jira Community. We chat, we laugh, we troubleshoot - come join us!


Configure First Notifications
Configure Bot Permissions

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