Configure First Notifications

Congrats - your Jira project is officially friends with Discord! 🎉 Now, let’s set up your first notification rule so everyone stays updated without all the tab-hopping.

Quick Checklist (Before You Start)

Make sure you’ve:

All good? Awesome, let’s get going!


Understanding Jira Issues

In Jira, tasks are collectively called issues. An issue could represent different types of work, including:

  • Tasks (general to-dos)
  • Bugs (issues to be fixed)
  • User Stories (commonly used in Scrum to describe functionality from a user perspective)
  • Epics (large bodies of work broken down into smaller issues)

Understanding this helps you configure notifications more effectively!

Step 1: Open Your Discord Integration Settings

  1. Head to your Jira project.
  2. Click the three dots (…) next to your project’s name and select Project settings.
  3. Under Apps, select Discord.
Jira Project settings and the Discord section under Apps

Step 2: Add a Discord Channel for Notifications

  • Click Configure Notifications (yep, that’s the magic button).
  • You’ll see a form for creating a new notification rule - don’t panic, it’s simple.

Step 3: Set Up Your Notification Rule

Here’s what you’ll fill out:

  • Name your rule: Something descriptive (like “Bug Alerts” or “All Things Jira”). Nobody else will see this; it’s just for your sanity.
  • Choose your Discord Channel: Pick the Discord channel that should get Jira updates. (Pro tip: make a dedicated channel so Jira updates don’t flood #general.)

Pick What Jira Updates Trigger Notifications

Time to decide how chatty Jira gets in Discord:

  • Issue Events: Select which Jira events send notifications:
    • Issue Created or Updated
    • Comments Added
    • Status changes (e.g., issues moving to “Done”, “In Progress”, or any status your workflow loves).
    • Specific field changes (like Priority or Assignee).

💡 Quick tip: Keep it focused to avoid noise. You can always add more rules later!

Use Filters (JQL) - Optional but Awesome

Want less spam? Add a JQL filter! Examples:

  • issuetype = Bug (Only bug updates)
  • priority = High (Critical stuff only)
  • Leave blank for all project updates (fair warning: your Discord could get noisy!)

🤓 Pro tip: Atlassian’s JQL Guide can help craft the perfect filter.

Customize Your Notifications (optional)

Want more details in your Discord messages? No problem - select optional fields like:

  • Assignee
  • Priority
  • Due Date
  • Components

Step 4: Save & Test Your Setup

  • Click Save, and voilà - your first notification rule is active!

🚨 Quick test: Go create a test issue or add a comment in Jira. Check Discord to see your new notification appear.

Did the notification appear? Great job - you nailed it! If not, don’t panic:

  • Ensure your Jiri bot has permissions to post in your Discord channel.
  • Double-check your JQL filters (maybe your test issue didn’t match?).

Happy Jira-ing! 😄


Still no luck? Hop over to our Troubleshooting & FAQ page or swing by the Discord for Jira Community - we’ve got your back.


Connect Jira Project to Discord
Configure Notifications

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