Latest changes to the application, in chronological order.
07.04.2024
More configuration options for Discord ticket management
- Configurable actions for Discord threads after JIRA ticket resolution have been introduced: close, lock, both, or none.
- Added option to enable or disable sending JIRA status updates to Discord threads.
- Automatic closure of JIRA tickets when Discord threads are closed, powered by Azure-hosted AI to infer ticket resolution type from conversation.
18.03.2024
Jira Discord ticket UI overhaul for enhanced conversation viewing
- We've introduced a new Discord thread conversation view, replacing the traditional comment display to improve user experience.
- A feature has been added to indicate in Jira which messages were sent on a user's behalf (by using 'Reply to Customer' button in JIRA).
- All known bugs affecting synchronization between Jira and Discord messages have been addressed and resolved, enhancing platform reliability.
25.02.2024
Assignee auto-addition to Discord threads
- JIRA ticket assignees will now be automatically added to the corresponding Discord threads, assuming their accounts are linked and they are members of the involved Discord server.
07.02.2024
Discord thread auto-closure on ticket completion
- Upon a ticket's completion in JIRA, the corresponding Discord thread is automatically closed.
21.01.2024
Image sync from Jira comments to Discord
- Images uploaded in Jira ticket comments are now also displayed in the linked Discord threads.
17.09.2023
Enhanced sync of ticket comments with Jira
- Every message written in the ticket thread, including attachments and images, will now be sent to the corresponding Jira issue as comments.
28.08.2023
Improved notification display of comment text
- The text of comments is now displayed in notifications, providing more context and detail.
17.05.2023
Warning for missing Jiri support permissions
- Warnings are now generated for missing Jiri Support permissions on Discord servers, facilitating troubleshooting.
07.05.2023
Enhanced 'Create Issue' command options
- New options for setting issue priority and assignee have been added, enriching the issue creation process.
- The ability to provide a detailed issue description has been introduced, allowing for clearer context.
- An issue preview dialog is now available, enabling review and confirmation before issue submission.
24.04.2023
Announcement channel notification configuration
- Configuration options for notifications in announcement channels have been added.
15.04.2023
Issue detail display for mentioned Jira issues
- Details of Jira issues mentioned by their key are now posted by the Jiri bot in Discord channels.
02.04.2023
Discord notification enhancements
- Discord notifications can now be configured to include additional issue details such as description, priority, assignee, due date, and sprint name.
- The author's avatar is displayed within notifications, adding a personal touch.
- Request type is now included in service desk notifications, providing more information at a glance.
25.03.2023
Direct ticket creation from Discord
- Users can now create tickets directly within Discord, streamlining the process.
10.12.2022
Troubleshooting bot permissions made easier
- Errors are now displayed if the bot lacks 'Send messages' permission, simplifying troubleshooting.
13.11.2022
Initial release
- Notifications for new or updated Jira issues in Discord channels have been launched, alongside personal notifications and the ability to create Jira issues from Discord.
