Release notes

Latest changes to the application, in chronological order.

28.10.2024

Create Issue Command - Support for Manually Typed Values

  • Previously, the command worked only when values were selected from autocomplete. Now, you can manually type values. Specifically, the /create issue command is now more robust, with the following improvements:
  • - Support for manually typed project key (case-insensitive)
  • - Support for manually typed project name (case-insensitive)
  • - Support for manually typed issue type name (case-insensitive)
  • - Support for manually typed priority (case-insensitive)
  • - Improved error messages
  • - You can now copy and paste the command into the chat, and it should work
19.10.2024

Allow anonymous users to create issues from Discord

  • Added a new option in project settings to allow anonymous users (not connected to JIRA) to create new issues from Discord. This feature makes it easier for external users or non-registered contributors to report issues.
  • To enable this, go to your project settings and toggle the 'Allow anonymous users to create issues' option.
20.09.2024

Improved displaying mentioned users in ticket messages in JIRA

  • Mentions are now displayed more clearly in JIRA! Instead of showing raw user IDs, a clickable username is presented. Clicking on it will open the user profile in a separate tab
  • Nice mentions
12.09.2024

Improved Jiri Support Bot Permissions

  • Added 'Attach Files' and 'Read Message History' to the permissions initially requested by the Jiri Support bot. These permissions are required for the bot to properly handle images and display ticket message history in Jira, and will resolve many issues caused by missing permissions
  • Added warnings for missing permissions in the bot's configuration, making it easier to identify and address permission issues.
07.04.2024

More configuration options for Discord ticket management

  • Configurable actions for Discord threads after JIRA ticket resolution have been introduced: close, lock, both, or none.
  • Added option to enable or disable sending JIRA status updates to Discord threads.
  • Automatic closure of JIRA tickets when Discord threads are closed, powered by Azure-hosted AI to infer ticket resolution type from conversation.
  • More configuration options
18.03.2024

Jira Discord ticket UI overhaul for enhanced conversation viewing

  • We've introduced a new Discord thread conversation view, replacing the traditional comment display to improve user experience.
  • A feature has been added to indicate in Jira which messages were sent on a user's behalf (by using 'Reply to Customer' button in JIRA).
  • All known bugs affecting synchronization between Jira and Discord messages have been addressed and resolved, enhancing platform reliability.
  • New Ticket Panel UI
25.02.2024

Assignee auto-addition to Discord threads

  • JIRA ticket assignees will now be automatically added to the corresponding Discord threads, assuming their accounts are linked and they are members of the involved Discord server.
07.02.2024

Discord thread auto-closure on ticket completion

  • Upon a ticket's completion in JIRA, the corresponding Discord thread is automatically closed.
21.01.2024

Image sync from Jira comments to Discord

  • Images uploaded in Jira ticket comments are now also displayed in the linked Discord threads.
17.09.2023

Enhanced sync of ticket comments with Jira

  • Every message written in the ticket thread, including attachments and images, will now be sent to the corresponding Jira issue as comments.
  • Comment Sync
28.08.2023

Improved notification display of comment text

  • The text of comments is now displayed in notifications, providing more context and detail.
17.05.2023

Warning for missing Jiri support permissions

  • Warnings are now generated for missing Jiri Support permissions on Discord servers, facilitating troubleshooting.
07.05.2023

Enhanced 'Create Issue' command options

  • New options for setting issue priority and assignee have been added, enriching the issue creation process.
  • The ability to provide a detailed issue description has been introduced, allowing for clearer context.
  • An issue preview dialog is now available, enabling review and confirmation before issue submission.
24.04.2023

Announcement channel notification configuration

  • Configuration options for notifications in announcement channels have been added.
15.04.2023

Issue detail display for mentioned Jira issues

  • Details of Jira issues mentioned by their key are now posted by the Jiri bot in Discord channels.
02.04.2023

Discord notification enhancements

  • Discord notifications can now be configured to include additional issue details such as description, priority, assignee, due date, and sprint name.
  • The author's avatar is displayed within notifications, adding a personal touch.
  • Request type is now included in service desk notifications, providing more information at a glance.
25.03.2023

Direct ticket creation from Discord

  • Users can now create tickets directly within Discord, streamlining the process.
10.12.2022

Troubleshooting bot permissions made easier

  • Errors are now displayed if the bot lacks 'Send messages' permission, simplifying troubleshooting.
13.11.2022

Initial release

  • Notifications for new or updated Jira issues in Discord channels have been launched, alongside personal notifications and the ability to create Jira issues from Discord.
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