Welcome to the Discord for Jira User Guide! If your admin has already set things up, you’re all set to dive right in. Let’s quickly explore how you can get the most out of Jira directly from Discord.
🚀 Quick Wins: What You Can Do Right Away
Here’s the good stuff you can start using immediately (note: some features require permissions set by your admin for your Discord server, Jira project, or specific user groups):
- Get real-time Jira updates right in your Discord channels.
- Mention Jira issues (e.g.,
PROJECT-123) and get instant previews - no links required! (May require admin setup.) - Create Jira issues directly in Discord with easy slash commands (
/create). (May require connecting your account and admin setup.) - Search Jira issues quickly in Discord using the
/searchcommand. (May require admin setup.) - File Support Tickets without leaving Discord (if your server has this enabled). (May require admin setup.)
- Receive personal notifications via direct message - never miss a Jira mention again! (Requires connecting your account and admin setup.)
🔗 Connect Your Discord Account from Jira (in 30 seconds!)
To fully unlock the magic, connect your Discord account from Jira. It takes just a moment:
- Head over to Jira and click your avatar in the top-right corner.
- Choose Discord from the dropdown menu.
- Click the friendly Log In button. Discord will pop up, asking for quick authorization.
- Click Authorize, and you’re connected!
💡 Quick fact: If you’ve previously connected a Discord server to any of your Jira projects, your Atlassian account might already be automatically connected to Discord!
🤖 Quick Tip: Connected the wrong Discord account? No worries - just revisit the Discord integration page and click Disconnect to retry.
💬 Using Jira Issue Keys in Chat
Ever needed to discuss a Jira ticket but dread pasting endless links? Just mention the issue key (like ABC-123) anywhere in Discord. Jiri bot will jump in with the issue details - easy, right?
🎫 Submitting Support Tickets (Easy Mode)
If your server has support enabled, simply click a Ticket Panel button or type /ticket in Discord. Boom! 🎆 Jira ticket created without leaving your comfy chat window.
🔔 Personal Notifications: Stay in the Loop
Want notifications when someone mentions you or updates your favorite Jira issues? Just connect your Discord account from Jira (above), and you’ll receive direct Discord messages for important Jira updates.
📚 Handy Cheat Sheet (Keep This Nearby!)
Here’s your quick reference for everyday magic:
| Task | How to do it |
|---|---|
| 🔎 Issue details in chat | Just type the issue key (e.g., ABC-42) |
| 📌 Create a Jira issue | Type /create and follow the prompts |
| 🔍 Search Jira issues | Type /search and enter your query |
| 🎟️ File a support ticket | Use the Ticket Panel or type /ticket. |
| 📩 Get personal notifications | Connect your Discord account from Jira |
❓ Need a Hand?
Stuck? Curious? Or just lonely? Join us on the Discord for Jira Community Server. We’re here for questions, ideas, or just to chat (really, we like chatting).
