Join our Discord server and ask your questions in the #support channel. We will be happy to help you!
You can also contact us directly by email.
You can also visit our public issue tracker to see what we are currently working on.
Getting Started
Admin Guide
- Notifications
- JQL Filters for Notifications
- Bot Permissions
- Issue Creation Parameters
- Set Up Jira Service Management for Tickets
- Tickets (Getting Started)
- Ticket Types and Fields
- Ticket Panel
- Ticket Flow
- Custom Ticket Messages
- Auto-Populate Jira Ticket Fields
User Guide
- User Guide Introduction
- Receive Direct Message Notifications
- Work with Issues
- Create Jira Issues
- Display Jira Issues
- Discuss Jira Issues
- Create Tickets
- Manage Your Tickets (Reporter Guide)
- Work with Tickets (Support Team Guide)
Troubleshooting
- Fixing Project Permissions
- Fixing Notifications Permissions
- Fixing Product Permissions
- Fixing Licensing & Payments Problems
- Support
Trust Center
Getting Started
Admin Guide
- Notifications
- JQL Filters for Notifications
- Bot Permissions
- Issue Creation Parameters
- Set Up Jira Service Management for Tickets
- Tickets (Getting Started)
- Ticket Types and Fields
- Ticket Panel
- Ticket Flow
- Custom Ticket Messages
- Auto-Populate Jira Ticket Fields
User Guide
- User Guide Introduction
- Receive Direct Message Notifications
- Work with Issues
- Create Jira Issues
- Display Jira Issues
- Discuss Jira Issues
- Create Tickets
- Manage Your Tickets (Reporter Guide)
- Work with Tickets (Support Team Guide)
Troubleshooting
- Fixing Project Permissions
- Fixing Notifications Permissions
- Fixing Product Permissions
- Fixing Licensing & Payments Problems
- Support
